Privacy Policy
This Privacy Policy explains how KPOP COLLECTIVE (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit or purchase from us. By using our website and/or services, you agree to the practices described in this policy.
Section 1: Personal Data Collected
We collect personal data only where it is reasonably necessary for our business operations or as required by law. The information we collect may include, but is not limited to, your name, contact number, email address, shipping address, billing address, payment-related information, account login credentials, transactional details relating to your orders, and technical information such as your IP address, device identifiers, and browsing behaviour through cookies or similar technologies. We do not contact NRIC information unless such information is required by law.
Section 2: Means of Collection
Personal data may be collected through our website and/or official communications, including when you create an account, place an order, submit a form, interact with our website, communicate with us via social media or email, subscribe to our marketing communications, or engage with us. In addition, certain data may be transmitted to us automatically through your device or browser, provided to us by third parties such as payment processors, logistics providers, and other service providers in the course of providing their services.
Section 3: Purpose of Collecting Your Personal Data
We collect, use, and process personal data to fulfil orders placed through us, and relevant actions that are required to fulfil your order. Additionally, we use data to communicate with you, manage product returns, exchanges, and to conduct data analytics to improve our website, services, and product offerings. We use your information to detect, investigate, or prevent fraud, security breaches, or prohibited activities, and to comply with applicable legal obligations. We will not use your personal data for any purpose that is not stated in this Privacy Policy unless we have obtained your written consent or are legally permitted to do so.
Section 4: Consent
By providing personal data to us, you consent to our collection, use, and disclosure of such data for the purposes described in this Privacy Policy. You may withdraw your consent at any time by notifying us in writing, where we will then cease to collect, use, or disclose your personal data unless such processing is permitted or required by law. However, withdrawing consent may affect our ability to continue providing certain products or services to you.
Section 5: Disclosure of Personal Data
We may disclose your personal data to third parties where such disclosure is reasonably necessary for the purposes stated in this Privacy Policy. These third parties may include courier companies, payment service providers, Shopify, and other platform providers or government authorities where disclosure is required by law. We do not sell, lease, or trade your personal data to any third party under any circumstances.
Section 6: Cookies
Our website uses cookies to enhance user experience, analyse site performance, and deliver personalised content. Cookies may store information such as your device settings, browsing preferences or session data. You may disable cookies through your browser settings, however, it may limit certain functionalities of our website
Section 7: Data Retention
We retain personal data only for as long as it is necessary to fulfil the purposes for which the data was collected, or to comply with legal requirements.
Section 8: Updates to Privacy Policy
We reserve the right to amend or update this Privacy Policy at any time to ensure continued compliance with legal requirements or to reflect changes in our business practice. It is your responsibility to check this page to ensure you are updated with our latest Privacy Policy. Your continued use of our website constitutes your acknowledgement and acceptance of the updated Privacy Policy.
Section 9: Contact
For any information or enquiries regarding our Privacy Policy, please email us at hellokpopcollective@gmail.com.